Thank you for shopping with Aurmina! We want you to be fully satisfied with your purchase. Please read our return policy carefully before placing your order:
Return Window: Returns and exchanges are accepted within 30 days of the shipment date.
Eligible Returns: We gladly accept returns of unopened, unused, or damaged products. For damaged items, please provide a photo for our records before a replacement is shipped.
Return Shipping: Customers are responsible for all return shipping costs unless the product was defective or damaged upon arrival.
Condition of Returned Items: Items must be returned in their original packaging and condition. We reserve the right to refuse returns or exchanges that show signs of use, damage not reported at delivery, or missing original packaging.
Return Authorization: All returns require prior approval and a Return Authorization Number (RA#). Returns sent without an RA# will not be accepted and may be returned to the sender at their expense. Contact us to receive a RA#.
International Customers: International customers are responsible for any duties, taxes, or additional fees related to returns. If we receive a bill for such charges on a returned item, the amount will be deducted from the refund.
Refunds: Refunds will be processed after receipt and inspection of the returned item. Original shipping fees are non-refundable.
